Refund and Returns Policy

Refund Request Guidelines

Thank you for choosing VEHICAL! To ensure your satisfaction with our vehicle history reports, please review our refund policy below.

Refund Eligibility:

You can request a full or partial refund within 14 days of your purchase. Refunds will not be processed after this period. Please note that relying on our reports for vehicle-related decisions is at your own risk, and VEHICAL is not liable for any decisions made based on our reports.

Acceptable Reasons for Refund:

• The report is blank.
• You encounter an error message or cannot open the report.
• You were billed more than once for the same report.

Refund Requests Not Accepted For:

• Errors or inaccuracies in the report.
• Missing information in the report.
• Delays in report delivery.

Submitting a Refund Request:

To request a refund, please contact us via live chat or email us with the following details:

Email Subject: Refund Request
Your Email Address:
Vehicle VIN Number:
Reason for Refund:
Your Name:

Contact Us:

• Live Chat: Available on our website.
• Email: contact@vehical.com

Our dedicated support team is ready to assist you with any questions or concerns.